Veito AERO 2500 2.5kW Carbon Infrared Heater
Veito AERO 2500 2.5kW Carbon Infrared Heater Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Modern Heating Solution
The Veito Aero 2500 is a stylish, slimline heater made from recyclable aluminium and glass. Its sleek design fits seamlessly into modern interiors and looks just as good outdoors. Built with high quality electronics, it delivers powerful performance with minimal space required.
Instant Infrared Warmth
Unlike conventional heaters, the Aero uses mid-wave infrared technology to produce heat instantly once switched on. No waiting time, just immediate comfort. Its Veito heating element ensures maximum efficiency and long service life.
Built for Versatility
With an IP44 waterproof rating, the Aero is suitable for both indoor and outdoor spaces. From patios, gardens, and conservatories to offices, gyms, and restaurants, it adapts to any environment. Wall and ceiling mounting options give complete flexibility.
Economical & Reliable
Designed with energy efficiency in mind, the Veito Aero 2500 provides economical running costs while maintaining consistent heat. Quiet, reliable, and durable, it’s built to last and keep your space comfortable year after year.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
28 Sep
Dispatched (Last Orders: 3pm)
29 Sep - 30 Sep
Delivered
01 Oct - 03 Oct
