Parkair MonoBloc Ambient Heat Pump - MCAD AiROCK Air
Parkair MonoBloc Ambient Heat Pump - MCAD AiROCK Air Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
All-in-One Climate Comfort
The AiROCK Aria offers heating, cooling, dehumidifying, and ventilation in one compact, wall-mounted unit. With no outdoor unit required, it’s the ideal plug-and-play solution for spaces where traditional systems aren’t practical.
Eco-Friendly and Efficient
Powered by R290 propane refrigerant, this system achieves high performance with minimal environmental impact. Its A+/A energy class ensures low energy consumption and reduced running costs, while delivering outputs up to 3.6 kW.
Full Inverter Technology
Thanks to advanced inverter control, the compressor and fans automatically adjust their speeds to match your exact comfort needs. This keeps temperature steady, reduces noise, and extends the unit’s lifespan — all while lowering your bills.
Compact and Discreet
With a depth of only 20 cm, AiROCK Aria blends seamlessly into any environment. It’s quiet, modern, and compliant with urban or condominium regulations — perfect for homes, hotels, or offices needing discreet comfort.
Easy Installation and Smart Control
The system includes intake and outlet grilles and comes ready for quick setup. Integrated Wi-Fi connectivity lets you control your comfort remotely, ensuring effortless operation all year round.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
10 Oct
Dispatched (Last Orders: 3pm)
10 Oct - 13 Oct
Delivered
14 Oct - 16 Oct
