Olimpia Splendid Nexya S5 E Ceiling 24 24000 BTU Split AC System
Olimpia Splendid Nexya S5 E Ceiling 24 24000 BTU Split AC System Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Efficient Cooling and Heating Solution
The Nexya S5 E Ceiling 24 OS-CANCH24EI / OS-SANFH24EI split system provides reliable cooling and heating with advanced inverter technology. Designed for commercial and residential spaces, it delivers consistent temperature control while reducing energy consumption. Its high-performance R32 refrigerant enhances efficiency and environmental sustainability.
Smart Features for Enhanced Comfort
This split system includes a range of intelligent functions, such as a Follow Me feature for temperature precision, a 24-hour timer, and WiFi compatibility for remote operation. The hydrophilic aluminium coating offers superior corrosion resistance, making it ideal for humid and coastal areas.
Durable, Quiet, and Easy to Install
Built for longevity, the Nexya S5 E Ceiling 24 features self-cleaning technology to maintain optimal performance. With a low noise level of 55 dB(A) indoors, it ensures minimal disruption. Its compact design allows for seamless ceiling installation, saving space while offering powerful airflow.
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Power Supply220-240 V | 50Hz
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Power ConsumptionCooling: 2.062 kW, Heating: 2.05 kW
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Power Output
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Heating Capacity (BTU/h)
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Cooling Capacity (BTU/h)
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Heating Power Input2.05 kW
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Cooling Power Input2.062 kW
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Energy EfficiencyA++ (cooling), A+ (heating)
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IP Rating
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Noise LevelIndoor Unit: 55 dB(A), Outdoor Unit: 66 dB(A)
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DimensionsIndoor Unit Dimensions (W x H x D): 1068mm x 235mm x 675mm, Outdoor Unit Dimensions (W x H x D): 890mm x 673mm x 342mm
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Weight28 kg, 43.9 kg
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Warranty3 years
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Additional Features
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
27 Aug
Dispatched (Last Orders: 3pm)
27 Aug - 01 Sep
Delivered
04 Sep - 08 Sep