Master B352 240v 10kW Direct Diesel Oil Heater
Master B352 240v 10kW Direct Diesel Oil Heater Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Powerful Heating Performance
The Master B35 direct oil-fired heater delivers 10kW of instant heat, making it a reliable choice for warehouses, workshops, construction sites and other well-ventilated spaces. It provides up to 16 hours of heating on a single 15-litre tank, ensuring cost-effective operation.
Tough & Reliable Construction
Built with a durable steel body and a stainless-steel combustion chamber, the B35 is designed for long service life in demanding environments. Its robust finish protects against wear and tear, while the lightweight frame and sturdy handle make it easy to move between sites.
Safety & Control Features
The heater includes advanced safety mechanisms such as electronic flame control, overheat thermostat, and a thermally protected motor. The cool-to-touch housing means it can be repositioned immediately after use, adding both safety and convenience.
Flexible Operation
With optional thermostat connectivity, the B35 allows precise temperature control to reduce fuel consumption and maintain comfortable conditions. Its simple, user-friendly controls make set-up and operation quick, even in busy job sites.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
23 Sep
Dispatched (Last Orders: 3pm)
23 Sep - 24 Sep
Delivered
25 Sep - 29 Sep
