Kaysun DVR15 14kW Superslim Cassette Split AC System
Kaysun DVR15 14kW Superslim Cassette Split AC System Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Uniform Climate Control with 360° Airflow
The Kaysun SuperSlim Low-Profile Cassette provides uniform, rapid climate control with its 360° airflow system. Its DC Inverter fan ensures efficient and even air distribution throughout the room. This allows for consistent temperatures in every corner, enhancing comfort and energy efficiency.
Fresh and Healthy Indoor Air
This unit allows fresh air to be drawn directly into the suction area, maintaining a healthy and renewed indoor environment. This feature ensures a continuous supply of clean air, reducing stagnation. The result is a fresher and more comfortable atmosphere for all occupants.
Compact Design for Versatile Installation
The low-profile design allows installation in shallow false ceilings, making it ideal for spaces with height restrictions. A built-in condensation pump can raise water up to 1,000 mm, ensuring smooth drainage. This makes it a reliable solution for both commercial and residential settings.
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Power Supply380-415 V | 50Hz
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Power Consumption14.07 kW
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Heating Capacity (BTU/h)
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Cooling Capacity (BTU/h)
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Heating Power Input4.5 kW
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Cooling Power Input4.85 kW
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Energy EfficiencyA++
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Noise LevelIndoor Unit: 48-52.5 dB(A) Sound Pressure, Outdoor Unit: 64 dB(A) Sound Pressure
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DimensionsIndoor Unit: 95cm (L), 95cm (W), 32cm (D), Outdoor Unit: 97.5cm (H), 98cm (W), 37.5cm (D)
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Weight35.3 kg
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Warranty3 years
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Technical Information
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Additional Features
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
13 Jul
Dispatched (Last Orders: 3pm)
14 Jul - 16 Jul
Delivered
17 Jul - 21 Jul