Homcom 2kW Convector Electric Heater with WIFI Smart App
Homcom 2kW Convector Electric Heater with WIFI Smart App Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Smart and Convenient Heating
The HOMCOM 2000W Electric Heater with WiFi Smart App Control combines modern technology with powerful heating. Manage your comfort with the TUYA App, remote control, or LED touch screen for seamless operation. Ideal for spaces of 15-22㎡, this heater provides quiet and efficient warmth for any room.
Customised and Energy-Efficient Performance
Adjust the temperature between 5-35℃ and enjoy tailored heating with its multiple modes. The heater features a 24-hour timer, weekly scheduling, and open-window detection to optimise energy usage. Certified to ERP standards, this heater delivers warmth while being environmentally conscious.
Sleek, Safe, and Versatile
With a slim design and portable functionality, this heater can be wall-mounted or freestanding to suit any room. Safety is prioritised with features such as automatic shut-off, flame-retardant materials, and a safety plug. Its tempered glass panel adds a stylish and durable touch to your home heating solution.
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Power Supply220-240 v
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Power Consumption2 kW
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Power Output
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Heating Power (BTU/h)6824 BTU/h
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Energy EfficiencyA
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Temperature Range
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DimensionsHeight:44.5 (with feet) / 41 (without feet) (cm), Width: 87(cm), Length: 21.5 (with feet) / 9.5 (without feet) (cm)
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WarrantyReach out to us within 30 calendar days of delivery to arrange a return, exchange, or refund for your order(s).
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Additional Features
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Additional FeaturesOverheat protection ensures safe operation., Cooling fan mode for year-round versatility., Motor thermal protection prevents overheating issues.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
10 Jul
Dispatched (Last Orders: 3pm)
10 Jul - 14 Jul
Delivered
14 Jul - 16 Jul