Alorair GD15 Ozone Machine
Alorair GD15 Ozone Machine Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
The AlorAir Ozone GD15 is designed for professionals who need serious odor removal and sanitization power. With an output of 15,000mg/hr, it neutralizes stubborn smells, bacteria, viruses, mould, and fungus quickly and effectively.
Unlike standard ozone machines, the GD15 features a built-in generate and destruct cycle. This means it doesn’t just flood the room with ozone—it also reduces residual ozone after treatment, helping spaces return to safe levels faster.
The unit is fully programmable, allowing you to set cycles based on the size of the room and the application required. Once started, the delayed timer gives you time to safely vacate before the ozone treatment begins.
Built for demanding commercial environments, the GD15 covers application areas from 10–400m³. Its durable design and transport wheels make it easy to move between locations, while consuming only 300W max power.
This makes the GD15 ideal for hotels, offices, gyms, warehouses, or any space that requires deep sanitization and odor elimination. It’s a reliable solution for professionals who want results without compromise.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
02 Sep
Dispatched (Last Orders: 3pm)
02 Sep
Delivered
02 Sep - 04 Sep
