Igenix 2 kW Over Door Downflow Fan Heater
Igenix 2 kW Over Door Downflow Fan Heater Product is backordered and will ship as soon as it is back in stock.
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Order placed
20 Jun
Dispatched (Last Orders: 3pm)
20 Jun - 24 Jun
Delivered
26 Jun - 27 Jun
Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Efficient and Versatile Wall-Mounted Heater
The Igenix IGHW020TDW offers efficient heating with two adjustable heat settings, perfect for use as a wall-mounted downflow or over-door heater. Its sleek, compact design fits seamlessly into any space, combining functionality with modern style. The built-in angle oscillating louvres ensure heat is distributed evenly throughout the room.
Energy-Saving Technology and Advanced Features
This heater features an energy-efficient PTC element that continuously monitors room temperature, ensuring optimal heating without excessive energy use. With a 24-hour timer, weekly timer, and open window detection, it adapts effortlessly to your schedule. The LED display, remote control, and one-touch start make operation simple and convenient.
Reliable, Safe, and Built to Last
Safety is paramount with overheat protection, auto shut-off, and thermostatic control for worry-free use. The heater is IP23-rated, making it splash-proof and suitable for bathrooms or kitchens. Backed by a 2-year guarantee, this durable and stylish heater is designed for long-lasting performance.
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Power Supply230v
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Power Consumption2.0 kW
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Power Output
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Noise Level45 db(A)
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DimensionsHeight: 18.7 cm, Width: 54.0 cm, Length: 13.8 cm
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Weight2.4 kg
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WarrantyEnjoy peace of mind with our 1-year appliance warranty. This covers any manufacturing defects or faults, ensuring your product performs as expected. Simply contact us for hassle-free support or replacement during the warranty period.
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Additional Features
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.