
2025 TruCool 9000 BTU Portable Air Conditioner
2025 TruCool 9000 BTU Portable Air Conditioner Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
TruCool 9000 BTU Portable Air Conditioner – Stay Cool, Stay Smart
The TruCool 9000BTU Portable Air Conditioner delivers efficient cooling, heating, and dehumidifying performance in one sleek and mobile unit. Whether you need to beat the summer heat or take the chill out of a winter morning, this compact powerhouse is ready to perform year-round. With a stylish design that complements any interior, it’s perfect for homes, offices or rental properties.
Enjoy full control using the built-in panel, the remote control, or your smart device thanks to integrated Wi-Fi. It works seamlessly with Alexa, Google Assistant and iPhone apps for effortless voice or app control. Sleep mode and a 24-hour programmable timer add extra convenience, ensuring your comfort while saving energy.
Set-up is simple and it’s ready for immediate use out of the box. With powerful performance, multiple operating modes and reliable UK-wide delivery, this portable air conditioner is your ideal summer and winter companion.
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Power Supply220–240V / 50Hz
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Power Consumption950W
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Cooling Capacity9000 BTU
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Room Size Coverage< 25m²
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Airflow300
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Noise Level≤ 54dB
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Dehumidification26.4L
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Dimensions32 × 34.8 × 68
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Portability FeaturesIntegrated castor wheels
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Weight22 kg
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Warranty12 months (unit), 36 months (compressor)
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
09 Jul
Dispatched (Last Orders: 3pm)
09 Jul - 10 Jul
Delivered
11 Jul - 14 Jul