
Veito CH1800RE 1.8kW Free Standing Carbon Infrared Heater
Veito CH1800RE 1.8kW Free Standing Carbon Infrared Heater - Black Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Instant Carbon Infrared Heating
Harness advanced carbon infrared technology with the Veito CH1800RE. This heater provides instant warmth using radiant heat waves that target people directly instead of wasting energy on surrounding air. Perfect for quick, efficient, and eco-friendly heating.
Customisable Comfort Settings
Choose between four different power levels—900W, 1200W, 1500W, and 1800W. Easily adjust the temperature to suit your needs, whether for subtle warmth or maximum comfort in colder conditions.
Convenient Remote Control
Control all functions effortlessly with the included remote. Adjust heating levels, set timers, and regulate temperature from the comfort of your seat without needing to move.
Safe and Reliable Design
Built with tip-over protection and an overheat cut-out switch, this heater ensures safe operation at all times. It’s designed for peace of mind whether used at home or in commercial spaces.
Portable and Adjustable
Lightweight with a slim tower design, the Veito CH1800RE is easy to move from room to room. The height-adjustable stand (820–1350mm) makes it adaptable for bedrooms, offices, conservatories, or restaurants.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
05 Sep
Dispatched (Last Orders: 3pm)
05 Sep - 08 Sep
Delivered
08 Sep - 10 Sep