
Arcotherm EC55DV 51kW Indirect Oil Fired Space Heater
Arcotherm EC55DV 51kW Indirect Oil Fired Space Heater Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
The Arcotherm EC55 Indirect Diesel Space Heater delivers 51kW of clean, fume-free warm air, making it a popular choice for marquees, events, construction sites, workshops, and warehouses. With its ability to provide safe heating in enclosed or poorly ventilated spaces, it’s one of the UK’s most trusted marquee and site heaters.
This heater is designed for efficiency and portability. Large wheels and a sturdy handle make it easy to position outside a structure, while flexible ducting directs warm air inside exactly where it’s needed. Optional 3m or 7.6m ducting, as well as splitter kits, allow you to heat multiple areas at once.
Built tough for demanding environments, the EC55 features a stainless steel combustion chamber, automatic oil burner, Danfoss pump, electronic flame control, and robust 65L hydrocarbon-resistant fuel tank. It is dual voltage (110v/240v), giving flexibility across different sites, and includes safety features such as an overheat thermostat and electronic control panel.
The EC55 offers 12 hours of runtime per tank. Combined with available marquee heater packages, which include ducting, flue, and thermostat with free delivery, the EC55 is a reliable and cost-effective heating solution.
Payment & Security
Payment methods
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Order placed
02 Oct
Dispatched (Last Orders: 3pm)
02 Oct - 06 Oct
Delivered
06 Oct - 08 Oct