Igenix 2 kW PTC TOWER HEATER
Igenix 2 kW PTC TOWER HEATER Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Compact Power for Every Room
Bring instant warmth to your home with the Igenix IGHT020DW Oscillating Tower Heater. Its 2000 W ceramic element delivers fast, efficient heat ideal for bedrooms, offices, or living areas. Despite its slim design, it packs plenty of heating performance to keep you cosy all winter long.
Simple, Smart Controls
Choose between three heat modes using the intuitive touch panel or the included remote control. Set your perfect temperature and enjoy precise comfort without leaving your seat. The 15-hour timer lets you schedule heat exactly when you need it, saving energy throughout the day.
Even Heat Distribution
Thanks to its oscillating function, warmth is spread evenly across your space rather than in one spot. Perfect for creating a consistently comfortable environment during chilly evenings or early mornings.
Safe & Portable Design
With overheat protection and a tip-over switch, you can relax knowing safety comes first. The integrated carry handle makes it easy to move from room to room, ensuring warmth wherever you need it most.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
14 Nov
Dispatched (Last Orders: 3pm)
14 Nov - 17 Nov
Delivered
18 Nov - 20 Nov
