Igenix 2 kW PTC TOWER HEATER BLACK
Igenix 2 kW PTC TOWER HEATER BLACK Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Direct and Efficient Heating Solution
The Igenix Ceramic Tower Heater delivers direct warmth, perfect as a personal heating solution. With its compact and sleek black design, it seamlessly fits into your home or office. Featuring advanced ceramic technology, it self-regulates to maintain optimal energy efficiency while ensuring reliable performance.
Customisable Comfort with Advanced Features
This heater offers 3 heat modes (Fan, Warm, Hot) and 3 temperature settings (22°C, 25°C, 28°C) for tailored comfort. The digital control panel and remote control allow you to easily adjust the thermostat, timer, and oscillation settings. Its oscillating function ensures even heat distribution, making it suitable for spaces up to 60m³.
Safety and Convenience at Its Best
Equipped with overheat protection, tip-over safety, and a 30-second auto-delay shutdown, the Igenix Ceramic Tower Heater prioritises safety. The built-in carry handle adds portability, while the 15-hour timer offers added convenience. With a 2-year guarantee, this heater is designed for reliable and long-lasting use.
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Power Supply220 v - 240v
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Power Consumption2.0 kW
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Power Output
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Noise Level43 db(A)
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DimensionsHeight: 60 cm, Width: 19.5 cm, Length: 20.7 cm
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Weight1.36 kg
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WarrantyEnjoy peace of mind with our 1-year appliance warranty. This covers any manufacturing defects or faults, ensuring your product performs as expected. Simply contact us for hassle-free support or replacement during the warranty period.
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Additional Features
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
04 Jul
Dispatched (Last Orders: 3pm)
04 Jul - 07 Jul
Delivered
08 Jul - 10 Jul