Igenix IG9922 12,000 BTU 4-in-1 Portable Air Conditioner
Igenix IG9922 12,000 BTU 4-in-1 Portable Air Conditioner Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
All-in-One Climate Control
Stay comfortable all year round with this versatile 4-in-1 portable air conditioner. Designed to cool, heat, ventilate and dehumidify, it provides flexible climate control in one compact unit. Whether it's hot summer days or chilly evenings, this unit helps maintain the perfect indoor temperature.
Powerful Cooling Performance
With 12000 BTU of cooling power, this unit is ideal for small to medium spaces up to 25m². It quickly reduces room temperature, making it perfect for bedrooms, living rooms, home offices, conservatories or garages. Enjoy fast, effective cooling whenever you need it.
Convenient Portable Design
Thanks to its portable design, the unit can be easily moved wherever cooling or heating is required. Place it in a room, outbuilding, caravan, mobile home or office without complicated installation. Its compact footprint also allows it to sit unobtrusively in almost any space.
Customisable Comfort
Choose from three fan speeds and multiple operating modes to suit your comfort level. The included remote control allows you to adjust settings from anywhere in the room. A 24-hour timer lets you schedule operation for efficient energy use and convenience.
Dehumidifying for Better Air Quality
The built-in dehumidifier function helps remove excess moisture from the air. This improves comfort in humid conditions and helps prevent dampness in enclosed spaces like garages, conservatories and outbuildings.
Energy Efficient Operation
Rated Energy Class A, this air conditioner delivers effective climate control while helping reduce energy consumption. It offers powerful performance without unnecessary electricity usage, making it a smart choice for everyday home comfort.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
06 May
Dispatched (Last Orders: 3pm)
06 May - 08 May
Delivered
11 May - 13 May


