Get VAT-free installation on All-in-One AC units—limited-time government incentive. Learn more

Powerful portable dehumidifiers—better air, less moisture. Shop now!
Navigation Menu
Aircare Hub Shipping Returns FAQs Blogs
1 5

EcoAir  |  SKU: APOLLO-12K

EcoAir Apollo 12,000 BTU 3-in-1 Portable Air Conditioner

£499.99 inc VAT
  • 4-in-1 cooling, heating, dehumidifying versatility
  • Smart Wi-Fi control with mobile app
  • Powerful 12,000 BTU for 35m² rooms
  • Energy-efficient A-rated eco-friendly performance
FREE delivery on all items | 14 Day FREE Return Policy

Delivery information

UK Stockholder

We are a proud full range stockist of Eco Air products; items are usually on the shelf and picked the same day. 

Familiar Logistics Companies

Smaller items are dispatched with DPD on a next working day service. We will inform you that the item has been shipped, DPD will then send an update with the consignment information and follow up the next morning with a 1-hour delivery slot. Should you not be available for whatever reason DPD have a few convenience options to choose from.

Delivered Safely

For slightly larger products the delivery will usually be scheduled in with you. Larger Air Conditioning Centre products such as split systems, multiple items, or larger evaporative coolers are palletised to ensure they arrive safely. Tracking for pallet deliveries is limited to a day slot but we will endeavour to make this as convenient as possible. We have limited control over 3rd party couriers, but you should find the driver polite and accommodating.

Any Difficulties Please Call Us

Please bear in mind that whilst we do everything, we can to ensure a predictable service there are sometimes circumstances that are out of our control. If you experience any issues with your delivery, please call the sales team on 03301656200 and they will do everything they can to help. 

Returning an item

Returns & Damage Reporting Policy

We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.

Inspection & Damage Reporting – All Customers

Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:

📞 0330 1656 200

📧 sales@aircareappliances.co.uk

Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.

Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.

Returns & Cancellations – Consumer Customers (Private Individuals)

If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.

To be eligible for a full refund:

  • unused, in original packaging, and in a resalable condition
  • partial refund may apply

Refunds will be issued within 14 days of receiving the returned goods.

Returns – Business Customers (Trade / Commercial Buyers)

For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.

Any issues or damage must still be reported within 24 hours of delivery, as outlined above.

How to Arrange a Return

To request a return or report an issue, please contact us with your:

• Order number
• Details of the issue
• Photographic evidence, where applicable

Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).


Returns should be sent to:


Aircare Appliances Returns

2 Charles House

Dawley Brook Road

Kingswinford

DY6 7BD

Smart Climate Control, All Year Round

The EcoAir Apollo 12 is a powerful all-in-one solution designed to keep your space comfortable in every season. Whether you need cooling in summer or heating in winter, this unit adapts effortlessly. Its 4-in-1 functionality replaces multiple appliances with one compact system. Perfect for modern homes that value efficiency and simplicity.

Control From Anywhere

With built-in Wi-Fi connectivity, you can manage your climate from your smartphone. Adjust temperature, timers, and modes without leaving your seat. The intuitive LED display and remote control make operation even easier. Smart living meets total convenience.

Powerful Yet Portable

Delivering 12,000 BTU of cooling power, the Apollo 12 comfortably handles rooms up to 35m². Despite its performance, it remains compact and easy to move. Smooth caster wheels let you switch rooms effortlessly. Ideal for flexible cooling wherever you need it.

Energy Efficient & Eco-Friendly

Rated Class A for energy efficiency, this unit helps keep running costs down. It uses R290 refrigerant with ultra-low environmental impact. You get powerful performance without compromising sustainability. A smart choice for both your wallet and the planet.

Quiet Comfort & Smart Features

Enjoy a peaceful environment with low noise operation and sleep mode. Features like auto swing, multiple fan speeds, and auto restart enhance comfort. Built-in safety features like child lock and auto shut-off add peace of mind. Everything is designed for effortless everyday use.

Simple Setup & Easy Maintenance

The included installation kit makes setup quick and straightforward. A washable filter keeps airflow clean while reducing maintenance costs. Drainage is simple when needed, ensuring hassle-free operation. Designed to work straight out of the box with minimal effort.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

EcoAir

EcoAir Apollo 12,000 BTU 3-in-1 Portable Air Conditioner

£499.99

Power Consumption

0.3 kW

Power Supply

N/A

Energy Efficiency

A+

Weight

35.5 kg

Dimensions

Height: 82cm, Width: 39cm, Depth: 40.5cm

Warranty

1 Year

Control Options

N/A

Remote Control (yes/no)

N/A

Wifi Control (yes/no)

N/A

Recommended Room Size (m²)

N/A

Additional Features

Carbon filter included, Auto fan mode, Sleep mode, Dry anti-mildew design, Auto restart, Built-in timer (1-24 hours) and memory function

Cooling Capacity

12000 BTU

Heating Capacity

12000 BTU

Airflow

950 m³/h (evaporator), 1900 m³/h (condenser)

Dehumidification

N/A

Refrigerant Gas

N/A

Portability Features

Castor wheels for easy movement

Operating Modes

Cooling, Heating, Dehumidification, Fan

Room Size Coverage

< 35m²

Airflow

N/A

Water Tank Capacity

N/A

Water Consumption Rate

N/A

Continuous Water Supply

N/A

Portability Features

N/A

Cooling Capacity (kW)

N/A

Heating Capacity (kW)

N/A

Cooling Capacity (btu)

N/A

Heating Capacity (btu)

N/A

Max. Level Difference

N/A

Max. Pipe Length

N/A

Refrigerating Pipes

N/A

Communication Wiring

N/A

Power Wiring (outdoor)

N/A

Indoor Unit Sound Pressure (dB(A))

N/A

Heating Power Input

N/A

Cooling Power Input

N/A

Power To (Indoor/Outdoor)

N/A

Refrigerant Type

N/A

Refrigerant Charge (m)

N/A

Outdoor Unit Weight (kg)

N/A

Indoor Unit Weight (kg)

N/A

Refrigerant Gas Charge

N/A

Refrigerant Gas Type

N/A

Dehumidification Capacity

N/A

Nominal Absorption Cooling

N/A

Nominal Power Consumption Cooling

N/A

Cooling Capacity (kW)

N/A

Airflow (m³/hr)

N/A

Auto Restart

N/A

Remote Humidistat

N/A

Humidistat

N/A

Operating Temperature Range

N/A

Energy Saving Mode

N/A

Laundry Mode

N/A

Safety Auto Shut-off

N/A

Auto Tank Full Alert

N/A

Antibacterial Filter

N/A

Water Tank Volume

N/A

Moisture Removal (L/Day)

N/A
View product