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Delonghi  |  SKU: PAC EX100

Delonghi Pinguino PAC EX100 Silent 10000 BTU Portable Air Conditioner

£821.58 inc VAT
  • Highly efficient with A++ Energy Efficiency Class
  • Versatile cooling, fan, and dehumidifying functions
  • Portable with castors and integrated handles
  • Quiet operation with Silent Technology
FREE delivery on all items | 14 Day FREE Return Policy

Delivery information

UK Stockholder

We are a proud stockist of Delonghi products; items are usually on the shelf and picked the same day. On occasion we will need to order certain items directly from the UK distributer. 

Familiar Logistics Companies

Smaller items are dispatched with DPD on a next working day service. We will inform you that the item has been shipped, DPD will then send an update with the consignment information and follow up the next morning with a 1-hour delivery slot. Should you not be available for whatever reason DPD have a few convenience options to choose from.

Delivered Safely

For slightly larger products the delivery will usually be scheduled in with you. Larger Delonghi products such as larger portable air conditioning, multiple items, or larger evaporative coolers are palletised to ensure they arrive safely. Tracking for pallet deliveries is limited to a day slot but we will endeavour to make this as convenient as possible. We have limited control over 3rd party couriers, but you should find the driver polite and accommodating.

Any Difficulties Please Call Us

Please bear in mind that whilst we do everything, we can to ensure a predictable service there are sometimes circumstances that are out of our control. If you experience any issues with your delivery, please call the sales team on 03301656200 and they will do everything they can to help. 

Returning an item

Returns & Damage Reporting Policy

We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.

Inspection & Damage Reporting – All Customers

Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:

📞 0330 1656 200

📧 sales@aircareappliances.co.uk

Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.

Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.

Returns & Cancellations – Consumer Customers (Private Individuals)

If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.

To be eligible for a full refund:

  • unused, in original packaging, and in a resalable condition
  • partial refund may apply

Refunds will be issued within 14 days of receiving the returned goods.

Returns – Business Customers (Trade / Commercial Buyers)

For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.

Any issues or damage must still be reported within 24 hours of delivery, as outlined above.

How to Arrange a Return

To request a return or report an issue, please contact us with your:

• Order number
• Details of the issue
• Photographic evidence, where applicable

Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).


Returns should be sent to:


Aircare Appliances Returns

2 Charles House

Dawley Brook Road

Kingswinford

DY6 7BD

Experience unparalleled comfort with the DeLonghi Pinguino PAC EX100 Silent 10,000 BTU Portable Air Conditioner. Perfect for cooling rooms up to 26 square metres, this highly efficient unit boasts an impressive A++ Energy Efficiency Class, ensuring you stay cool without breaking the bank.

The Pinguino PAC EX100 is equipped with versatile operating modes, including cooling, fan, and a dehumidifying function capable of extracting up to 32 litres per day, making it ideal for humid environments. With the exclusive Real Feel technology, the unit automatically adjusts temperature and humidity to achieve optimal comfort, while the innovative CLI Comfort Light Indicator provides real-time feedback on room conditions.

Portability is a breeze with built-in castors and handles, allowing you to move the unit effortlessly from room to room. Despite its powerful performance, the PAC EX100 operates quietly thanks to its Silent Technology, making it perfect for use in any setting.

Control is at your fingertips with the included remote control and easy-to-read LED display. The unit also features a 24-hour timer, allowing you to set it to your preferred schedule. Environmentally conscious, this air conditioner uses R290 refrigerant, known for its low global warming potential.

Upgrade your comfort with the DeLonghi Pinguino PAC EX100 Silent Portable Air Conditioner and enjoy efficient, quiet, and eco-friendly cooling.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Delonghi

Delonghi Pinguino PAC EX100 Silent 10000 BTU Portable Air Conditioner

£821.58

Power Consumption

890W

Power Supply

N/A

Energy Efficiency

A++

Weight

30 kg

Dimensions

Height: 80.5cm, Width: 44.5cm, Depth: 39cm

Warranty

2-year warranty

Control Options

N/A

Remote Control (yes/no)

N/A

Wifi Control (yes/no)

N/A

Recommended Room Size (m²)

N/A

Additional Features

Real feel technology, CLI Comfort Light Indicator, Zero Condensate System, R290 refrigerant

Cooling Capacity

10000 BTU

Heating Capacity

N/A

Airflow

350 m³/h

Dehumidification

32L/Day

Refrigerant Gas

N/A

Portability Features

Castors and handles

Operating Modes

Cooling, Fan, Dehumidifying

Room Size Coverage

< 35m²

Airflow

N/A

Water Tank Capacity

N/A

Water Consumption Rate

N/A

Continuous Water Supply

N/A

Portability Features

N/A

Cooling Capacity (kW)

N/A

Heating Capacity (kW)

N/A

Cooling Capacity (btu)

N/A

Heating Capacity (btu)

N/A

Max. Level Difference

N/A

Max. Pipe Length

N/A

Refrigerating Pipes

N/A

Communication Wiring

N/A

Power Wiring (outdoor)

N/A

Indoor Unit Sound Pressure (dB(A))

N/A

Heating Power Input

N/A

Cooling Power Input

N/A

Power To (Indoor/Outdoor)

N/A

Refrigerant Type

N/A

Refrigerant Charge (m)

N/A

Outdoor Unit Weight (kg)

N/A

Indoor Unit Weight (kg)

N/A

Refrigerant Gas Charge

N/A

Refrigerant Gas Type

N/A

Dehumidification Capacity

N/A

Nominal Absorption Cooling

N/A

Nominal Power Consumption Cooling

N/A

Cooling Capacity (kW)

N/A

Airflow (m³/hr)

N/A

Auto Restart

N/A

Remote Humidistat

N/A

Humidistat

N/A

Operating Temperature Range

N/A

Energy Saving Mode

N/A

Laundry Mode

N/A

Safety Auto Shut-off

N/A

Auto Tank Full Alert

N/A

Antibacterial Filter

N/A

Water Tank Volume

N/A

Moisture Removal (L/Day)

N/A
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