
Parkair MonoBloc Ambient Heat Pump - MCWFP AiROCK Water
Parkair MonoBloc Ambient Heat Pump - MCWFP AiROCK Water Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Modern, Compact Comfort
The Parkair MCWFP AiROCK Water Monobloc Heat Pump redefines air-to-water conditioning. Designed for total indoor installation, it eliminates the need for outdoor units or wall drilling, keeping building facades untouched and compliant with urban regulations. Its sleek, minimal profile fits perfectly into any room, delivering both functionality and elegance.
Plug & Play Simplicity
Forget complex installations or F-Gas licenses — this fully sealed, plug-and-play system only needs a standard power connection. With a depth of just 77 cm, it installs directly on the wall and starts operating immediately for heating, cooling, dehumidifying, and ventilating.
Superior Efficiency with Inverter Technology
Equipped with a Panasonic DC Inverter compressor and the unique H₂O Inverter system, AiROCK Water optimizes both water and energy use. It delivers powerful, consistent performance with up to A+++ efficiency, providing remarkable savings and sustainable operation year-round.
Whisper-Quiet Performance
Operating as low as 26 dB(A), AiROCK Water ensures comfort without disturbance. Whether for homes, offices, or hospitality environments, its low-noise profile keeps spaces calm and productive.
Eco-Smart & Wi-Fi Connected
Using R32 refrigerant, the system minimizes environmental impact while maintaining exceptional output. Built-in Wi-Fi enables intuitive remote control and real-time performance monitoring from any device, putting comfort and efficiency at your fingertips.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
10 Oct
Dispatched (Last Orders: 3pm)
10 Oct - 13 Oct
Delivered
14 Oct - 16 Oct