Midea 12,000 BTU Portable Split Air Conditioner
Midea 12,000 BTU Portable Split Air Conditioner Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Powerful Cooling & Heating
Stay comfortable all year round with both cooling and heating functions built in. This unit delivers 12,000 BTU cooling and 11,000 BTU heating, making it ideal for medium-sized rooms. Whether it's summer heat or winter chill, you’re covered. It’s a true all-season solution.
Energy Efficient Performance
Designed with efficiency in mind, this model features an A++ cooling rating and strong SEER/SCOP performance. That means lower running costs without sacrificing performance. You get powerful climate control while keeping energy bills manageable. Ideal for both home and office use.
Portable Split System Design
Unlike traditional portable units, this split system separates indoor and outdoor components. This improves cooling efficiency and reduces indoor noise. It’s easier to install than fixed systems but delivers similar performance. Perfect for temporary or flexible setups.
Smart Control & Convenience
Control your air conditioner from anywhere using built-in WiFi. It’s compatible with Google Assistant and Alexa for voice control. Adjust temperature, modes, and settings with ease. Convenience meets modern smart living.
Quiet & Comfortable Operation
Operating at around 56 dB, this unit keeps noise levels low. Ideal for bedrooms, offices, or living spaces where quiet matters. Enjoy comfort without disruption. Great for work, sleep, or relaxation.
Ideal Room Coverage
Designed to effectively cool and heat spaces between 16–23m². This makes it perfect for bedrooms, small offices, or living areas. Balanced airflow ensures even temperature distribution. Comfort is delivered where you need it most.
Compact Yet Powerful
Despite its strong performance, the unit remains compact and manageable. The indoor and outdoor units are designed for easy placement. It’s powerful without being bulky. A practical solution for modern spaces.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
13 Jun
Dispatched (Last Orders: 3pm)
15 Jun
Delivered
15 Jun - 17 Jun
