Veito CH1800XE Black Free Standing
Veito CH1800XE Black Free Standing - Black Product is backordered and will ship as soon as it is back in stock.
Couldn't load pickup availability
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Instant, Flexible Heating
The Veito CH1800XE provides instant heat with a choice of two settings — 900W for gentle warmth or 1800W for full power. Its advanced carbon infrared technology delivers targeted, radiant heat without wasting energy on the surrounding air.
Eco-Friendly & Silent Operation
This heater runs silently and emission-free, making it ideal for bedrooms, offices, and living spaces. By radiating warmth directly to people and objects, it ensures maximum comfort while remaining economical to run.
Designed for Comfort
With its slim tower design and lightweight aluminum body, the CH1800XE is easy to move around the home. The built-in carry handle and adjustable height (820–1350mm) allow you to create the perfect setup wherever you need warmth.
Safety & Peace of Mind
Equipped with an anti-tilt switch, the heater automatically shuts off if tipped over. A sleep timer lets you set it to turn off after a chosen period, giving you a safe and comfortable night’s rest.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
12 Sep
Dispatched (Last Orders: 3pm)
12 Sep - 15 Sep
Delivered
15 Sep - 17 Sep
