Clarke 20kW Diesel Infrared Heater
Clarke 20kW Diesel Infrared Heater Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
High-Powered Heating Solution
The Clarke diesel-fired heater delivers an impressive 20kW (68,242 BTU) of heating output, making it ideal for workshops, warehouses, construction sites, or emergency heating needs. Compact yet powerful, it provides rapid warmth across large, open spaces.
Versatile Fuel Options
Designed for convenience, this heater runs on diesel, kerosene, or paraffin, giving you flexibility depending on fuel availability. Whichever option you choose, it ensures reliable, efficient performance.
User-Friendly Controls
With a built-in thermostat and a digital temperature display, you can easily monitor and control the heat output. This allows precise temperature management, making sure your environment stays consistently comfortable.
Portable and Practical Design
Despite its strong heating power, the unit is compact and portable. The integrated carry handle and stable stand make it simple to move and position exactly where you need it most.
Safe and Efficient Performance
Clean combustion ensures low emissions while still producing powerful heat output. It’s a reliable and safer choice for well-ventilated areas where efficient heating is essential.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
16 Sep
Dispatched (Last Orders: 3pm)
16 Sep - 18 Sep
Delivered
22 Sep - 24 Sep
