Igenix IG5300 3 kW Convector Heater
Igenix IG5300 3 kW Convector Heater Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Fast, Powerful Heating
The Igenix IG5300 delivers instant, efficient warmth with a powerful 3000W output. Choose from three heat settings—1200W, 1800W, or 3000W—to create your perfect comfort level. Whether you’re warming a chilly bedroom, living room, or home office, this heater gets the job done quickly and quietly.
Safe and Reliable Performance
Built with multiple safety features, the IG5300 offers peace of mind during every use. Overheat protection, an automatic safety cut-out, and a built-in thermal fuse ensure consistent safety. Its anti-frost function protects the unit in colder conditions, making it perfect for year-round use.
Stable, Portable Design
This freestanding heater features wide-span curved feet for excellent stability. Carry handles make it easy to move from room to room, while its lightweight design enhances convenience. The painted steel body and stainless steel elements ensure long-lasting performance and durability.
Stylish and Practical
Finished in sleek white with a subtle black trim, the IG5300 blends effortlessly into any interior décor. Its compact, low-profile shape makes it easy to store when not in use, while its whisper-quiet operation ensures comfort without disturbance.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
06 Nov
Dispatched (Last Orders: 3pm)
06 Nov - 10 Nov
Delivered
10 Nov - 12 Nov
