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Igenix  |  SKU: IG9813

Igenix 12L/Day Portable Dehumidifer

£131.00 inc VAT
  • Extracts up to 12 litres moisture daily
  • Advanced air purification with active carbon filter
  • Four modes, including laundry dry and auto
  • Compact, portable, and ergonomic design
FREE delivery on all items | 14 Day FREE Return Policy

Delivery information

FREE DELIVERY 

UK Stockholder

With such a wide range available to us, typically, we can pick your item right off the shelf and get it to you in no time. However, in some cases, we may need to special order certain items directly from the UK distributer to ensure you get exactly what you need. 

Delivered Safely

Master products are generally a little on the large side, therefore the delivery will usually by on a pallet and scheduled in with you. Tracking for pallet deliveries is limited to a day slot but we will endeavour to make this as convenient as possible. We have limited control over 3rd party couriers, but you should find the driver polite and accommodating.

Familiar Logistics Companies

When it comes to shipping smaller items and accessories, they are dispatched with DPD/Yodel on a next working day service. You'll receive timely updates on the progress of your shipment, and DPD/Yodel even offers convenient options if you can't be there to receive your delivery. At our store, we strive to make your shopping experience as seamless and hassle-free as possible.

Any Difficulties Please Call Us

While we strive to make the delivery experience as hassle-free as possible and ensure our drivers are polite and accommodating, please bear in mind that unforeseen circumstances can arise. If you have any issues with your delivery, our team is just a phone call away and will do everything they can to assist you. Please call 03301656200 is you are having any difficulties. 

Returning an item

Returns & Damage Reporting Policy

We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.

Inspection & Damage Reporting – All Customers

Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:

📞 0330 1656 200

📧 sales@aircareappliances.co.uk

Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.

Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.

Returns & Cancellations – Consumer Customers (Private Individuals)

If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.

To be eligible for a full refund:

  • unused, in original packaging, and in a resalable condition
  • partial refund may apply

Refunds will be issued within 14 days of receiving the returned goods.

Returns – Business Customers (Trade / Commercial Buyers)

For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.

Any issues or damage must still be reported within 24 hours of delivery, as outlined above.

How to Arrange a Return

To request a return or report an issue, please contact us with your:

• Order number
• Details of the issue
• Photographic evidence, where applicable

Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).


Returns should be sent to:


Aircare Appliances Returns

2 Charles House

Dawley Brook Road

Kingswinford

DY6 7BD

Compact and Versatile Design
The Igenix 12L Dehumidifier is designed to fit seamlessly into your home or workspace. Its sleek, white finish complements modern interiors while delivering exceptional performance. Enhanced portability, ergonomic handles, and optional castors make it convenient to move and position as needed.

Efficient Moisture Removal
Capable of extracting up to 12 litres of moisture per day, this dehumidifier is ideal for areas up to 15m². Four dehumidifying modes, including manual, auto, high, and laundry dry, ensure it adapts to various needs. The unit also features a continuous drain option, reducing maintenance with the included drainage pipe.

Advanced Air Quality Features
Equipped with an active carbon filter and ioniser function, the Igenix dehumidifier purifies the air while controlling humidity. Its frost protection and auto-shutoff ensure reliability in varied climates. Additional features like a child lock, sleep mode, and a 24-hour programmable timer enhance usability and safety.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Igenix

Igenix 12L/Day Portable Dehumidifer

£131.00

Power Consumption

0.25 kW

Power Supply

230v

Energy Efficiency

A

Weight

11 kg

Dimensions

Height: 46 cm, Width: 28 cm, Length: 24 cm

Warranty

N/A

Control Options

Digital Touch Panel

Remote Control (yes/no)

N/A

Wifi Control (yes/no)

N/A

Recommended Room Size (m²)

15

Additional Features

N/A

Cooling Capacity

N/A

Heating Capacity

N/A

Airflow

N/A

Dehumidification

N/A

Refrigerant Gas

N/A

Portability Features

N/A

Operating Modes

N/A

Room Size Coverage

N/A

Airflow

N/A

Water Tank Capacity

N/A

Water Consumption Rate

N/A

Continuous Water Supply

N/A

Portability Features

N/A

Cooling Capacity (kW)

N/A

Heating Capacity (kW)

N/A

Cooling Capacity (btu)

N/A

Heating Capacity (btu)

N/A

Max. Level Difference

N/A

Max. Pipe Length

N/A

Refrigerating Pipes

N/A

Communication Wiring

N/A

Power Wiring (outdoor)

N/A

Indoor Unit Sound Pressure (dB(A))

N/A

Heating Power Input

N/A

Cooling Power Input

N/A

Power To (Indoor/Outdoor)

N/A

Refrigerant Type

N/A

Refrigerant Charge (m)

N/A

Outdoor Unit Weight (kg)

N/A

Indoor Unit Weight (kg)

N/A

Refrigerant Gas Charge

N/A

Refrigerant Gas Type

N/A

Dehumidification Capacity

N/A

Nominal Absorption Cooling

N/A

Nominal Power Consumption Cooling

N/A

Cooling Capacity (kW)

N/A

Airflow (m³/hr)

N/A

Auto Restart

Yes

Remote Humidistat

No

Humidistat

Yes

Operating Temperature Range

5 – 32°C

Energy Saving Mode

No

Laundry Mode

Yes

Safety Auto Shut-off

Yes

Auto Tank Full Alert

Yes

Antibacterial Filter

No

Water Tank Volume

2.2 L

Moisture Removal (L/Day)

12 L
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