HOMCOM Freestanding Ethanol Fireplace with 0.9L Tank
HOMCOM Freestanding Ethanol Fireplace with 0.9L Tank Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Efficient and Clean Burning
The HOMCOM Freestanding Ethanol Fireplace offers a stylish and efficient heating solution for your home. Powered by bioethanol, this fireplace burns cleanly, producing real flames without any smoke or ash. It ensures a warm and cosy environment while keeping the air in your home fresh and safe.
Compact and Versatile Design
Designed to be freestanding, this fireplace can be placed almost anywhere in your home, from spare rooms to cosy corners. Its compact size allows for versatile placement, making it perfect for smaller spaces. You can easily enjoy the heat and ambience of a real fire, without needing to sacrifice floor space.
Long-Lasting Heat and Convenience
With a 0.9L burner box, this fireplace can burn for up to 3 hours, offering extended warmth and comfort. Its simple design includes a flame snuffer, allowing you to easily put out the fire when you’re done. Enjoy a hassle-free, clean-burning heat source for your living room, bedroom, or office space.
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Heating Power (BTU/h)6800 BTU/h
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Fuel Type
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DimensionsHeight: 50 cm, Width: 30 cm, Length: 40 cm
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WarrantyReach out to us within 30 calendar days of delivery to arrange a return, exchange, or refund for your order(s).
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Technical Information
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Additional Features
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
23 Jul
Dispatched (Last Orders: 3pm)
23 Jul - 25 Jul
Delivered
28 Jul - 30 Jul
