HOMCOM Electric Fireplace with Realistic Flame Effect
HOMCOM Electric Fireplace with Realistic Flame Effect Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Compact Design with a Cosy Atmosphere
The HOMCOM Electric Fireplace Stove brings warmth and charm to any space with its freestanding design and realistic flame effect. The transparent tempered glass front provides a clear view of the dancing flames, adding a cosy touch to your room. Whether used with or without heat, it creates an inviting ambiance year-round.
Customisable Heating Options
This fireplace heater features adjustable heat settings ranging from 17-27℃, making it easy to achieve your ideal temperature. With a power range of 1800-2000W, it effectively warms areas up to 30m². The adaptive start control ensures your room stays comfortable, automatically adjusting the heating when needed.
Safety and Energy Efficiency
Equipped with a safety thermal cut-off device, this electric fireplace automatically shuts off when the internal temperature exceeds 105℃. It operates quietly at under 50dB, ensuring minimal disturbance. Certified for CE-EMC, LVD, RoHS, and ERP standards, this heater is safe and efficient for everyday use.
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Power Supply230v
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Power Consumption1.8-2.0 kW
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Power Output
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Heating Power (BTU/h)6141-6824 BTU/h
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Temperature Range
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Noise Level<50 dB(A)
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DimensionsHeight: 45.8 cm, Width: 22.8 cm, Length: 37 cm
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WarrantyReach out to us within 30 calendar days of delivery to arrange a return, exchange, or refund for your order(s).
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Additional Features
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
23 Jul
Dispatched (Last Orders: 3pm)
23 Jul - 25 Jul
Delivered
28 Jul - 30 Jul
