
Symphony Duet i-S Evaporative Air Cooler
Symphony Duet i-S Evaporative Air Cooler Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Experience the perfect balance of performance and portability with the Symphony Duet i-S Portable Air Cooler. This advanced cooler features a sleek digital touchscreen interface, allowing for effortless control of your cooling experience. Ideal for small rooms, it ensures efficient cooling with its powerful air throw reaching up to 15 feet, providing consistent refreshment.
With a robust 6-litre water tank, this cooler reduces the need for frequent refills, offering prolonged cooling comfort. Its honeycomb cooling media ensures effective and reliable performance, while the oscillating function ensures even air distribution throughout the room.
Engineered for energy efficiency, the Duet i-S consumes only 45 watts, making it an eco-friendly choice that saves on electricity costs. Its portable design and detachable pedestal make it easy to move and store, making it a versatile cooling solution for various settings, from bedrooms to offices.
Stay cool and comfortable with the Symphony Duet i-S Portable Air Cooler, the ideal blend of technology, efficiency, and convenience.
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Power Supply230 V
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Power Consumption45 W
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DimensionsHeight: 97.5cm, Width: 39cm, Depth: 39cm
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Weight7.8 kg
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Warranty1 year
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Water Tank Capacity6 L
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Continuous Water SupplyYes
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Portability FeaturesDetachable pedestal, Easy to carry
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Additional FeaturesAdjustable speed settings, Removable washable filter, Honeycomb cooling media, Oscillating function for even air distribution
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
26 Aug
Dispatched (Last Orders: 3pm)
26 Aug - 28 Aug
Delivered
29 Aug - 01 Sep