Ecor Pro Electric Heat Mat (EPHM-100E)
Ecor Pro Electric Heat Mat (EPHM-100E) - 230v Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Built for Restoration Professionals
The Ecor Pro Electric Heat Mats are engineered with restoration and drying specialists in mind. Designed for tough environments, these mats withstand walk-over use while delivering consistent drying performance on demanding job sites.
Fast & Efficient Drying
By circulating air both under and through the mat, the system ensures faster, more even drying. From wood to plaster and concrete, you can rely on consistent results without delays or uneven finishes.
Adjustable Heating Profiles
With three preset heating set points, you can choose the perfect temperature for your material. Select 30°C for wood, 50°C for plaster, and 75°C for concrete to guarantee safe and effective drying every time.
Portable & Easy to Use
Slim at just 15mm and lightweight, the mats are simple to move, position, and store. A 5m power cable gives flexibility on-site, while the silent operation ensures minimal disruption.
Safety & Innovation
Backed by two patents and five integrated safety features, these mats are designed for reliability and peace of mind. With energy-efficient operation and low standby consumption, they are built for long-term professional use.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
25 Oct
Dispatched (Last Orders: 3pm)
27 Oct - 28 Oct
Delivered
28 Oct - 30 Oct
