EcoAir DDWH10 Desiccant Dehumidifier & Heater 6L/Day, IP24, Remote Control – Wall Mount or Free Standing
EcoAir DDWH10 Desiccant Dehumidifier & Heater 6L/Day, IP24, Remote Control – Wall Mount or Free Standing Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
2-in-1 Dehumidifier & Heater
The EcoAir DDWH10 is a versatile desiccant dehumidifier that not only extracts up to 6 litres of moisture per day but also doubles as a space heater. With its dual functionality, you can choose between dehumidification or heating mode, making it a practical year-round solution.
Wall Mount or Free-Standing Design
Engineered for flexibility, the DDWH10 can be used as a compact floor-standing unit or securely mounted on the wall. At just 7.2kg, with inset carry handles, it’s lightweight and easy to reposition wherever you need it most.
Energy-Saving E7s Technology
Featuring advanced E7s intelligent air sampling, the unit automatically monitors humidity every 30 minutes, powering on only when needed. This ensures efficient operation, reduced running costs, and precise humidity control.
Thermo-Clean Technology®
EcoAir’s patented Thermo-Clean process purifies air during dehumidification, using residual heat to eliminate bacteria and deliver cleaner, healthier air into your space.
Convenient & User-Friendly Features
The DDWH10 comes with full remote-control functionality, a 1–7 hour timer, and three power settings for heating. It’s designed for quiet performance (from 37 dBA) and includes a laundry mode to dry clothes quickly indoors.
Water-Resistant & Safe
IP24 certification makes it ideal for bathroom installation, while built-in safety features include automatic shut-off when the tank is full, overheat protection, and tilt-over sensor for peace of mind.
Filtration & Air Quality
The pre-filter is easy to clean and maintain, while an optional carbon filter (sold separately) can be added for enhanced odour removal and improved indoor air quality.
Laundry & Continuous Drainage
Enjoy faster indoor laundry drying with the powerful laundry mode. The antibacterial water tank holds 2.2 litres, with the option to fit the included continuous drainage hose for hassle-free operation.
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Warranty3 years
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
29 Aug
Dispatched (Last Orders: 3pm)
29 Aug - 01 Sep
Delivered
02 Sep - 04 Sep