EcoAir DC18 MK2 Dehumidifier 18 Litre Per Day with Carbon Filter & Large 6.5L Tank
EcoAir DC18 MK2 Dehumidifier 18 Litre Per Day with Carbon Filter & Large 6.5L Tank Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Powerful 18L/Day Moisture Control
The EcoAir DC18 MK2 is a high-performance compressor dehumidifier designed to tackle damp, condensation and mould in medium to large homes. With the ability to extract up to 18 litres of moisture per day, it’s a reliable solution for protecting your property, furniture and health.
Intelligent Touch Display & Hygrometer
Equipped with a smart digital display and touch panel, this dehumidifier gives you full control over humidity levels. The active humidistat ensures efficient operation, while the ambient humidity indicator (blue, green, red) provides an instant room status at a glance.
Large 6.5L Tank & Continuous Drainage
Despite its compact design, the DC18 MK2 features a generous 6.5-litre water tank, reducing the need for frequent emptying. For convenience, it also comes with a 1m hose for continuous drainage – ideal for long-term use.
Quiet, Flexible Operation
Choose between two fan speeds to balance performance with energy efficiency. Sleep mode and a child safety lock add peace of mind, while concealed castors make it easy to move between rooms.
Enhanced Filtration for Cleaner Air
The washable carbon filter not only helps capture dust and allergens but also reduces household odours, making your environment fresher and healthier.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
12 Sep
Dispatched (Last Orders: 3pm)
12 Sep - 15 Sep
Delivered
15 Sep - 17 Sep
