DeLonghi Pinguino PAC EM93K 10500 BTU Portable Air Conditioner
DeLonghi Pinguino PAC EM93K 10500 BTU Portable Air Conditioner Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Powerful Cooling for Everyday Comfort
Stay cool during warm weather with reliable 9,000 BTU cooling power. This unit is ideal for bedrooms, living rooms, and home offices. It quickly reduces room temperature for immediate relief. Perfect for spaces up to around 90–100 m³.
Quiet Operation for Relaxed Living
Designed with low-noise technology, it operates from just 49 dB. This makes it suitable for night-time use without disruption. Enjoy a peaceful environment while staying cool. Ideal for sleep, work, or relaxation.
3-in-1 Climate Control
More than just an air conditioner, it also functions as a fan and dehumidifier. Remove excess moisture from the air to improve comfort. Use it year-round for better indoor air quality. One unit, multiple solutions.
Energy Efficient and Eco-Friendly
Rated Energy Class A, it delivers strong performance with lower energy consumption. The eco-friendly R290 refrigerant reduces environmental impact. Enjoy cost-effective cooling without compromise. A smarter choice for modern homes.
Easy to Use Controls
Control your comfort with the digital panel or included remote. Adjust fan speeds, temperature, and timer with ease. The 24-hour timer allows flexible scheduling. Set it and forget it convenience.
Portable and Space-Saving Design
Move it between rooms using smooth caster wheels. Its compact design fits neatly into most spaces. No permanent installation required. Ideal for flexible home use.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
18 Apr
Dispatched (Last Orders: 3pm)
20 Apr - 22 Apr
Delivered
21 Apr - 23 Apr





