Rhino | SKU: AC12000

Rhino AC12000 12,000 btu Portable Air Conditioning Unit

£449.00 inc VAT

Three integrated cooling modes: cool, dry, fan
Powerful 12000 BTU cooling capacity
Quiet operation with low noise output (65dB)
Easy to move with castors and handles

FREE delivery on all items | 14 Day FREE Return Policy

Delivery information

UK Stockholder

We take pride in stocking a vast selection of Rhino products. With such a wide range available to us, typically, we can pick your item right off the shelf and get it to you in no time. However, in some cases, we may need to special order certain items directly from the UK distributer to ensure you get exactly what you need.

Familiar Logistics Companies

When it comes to shipping, smaller items are dispatched with DPD/Yodel on a next working day service, ensuring you receive your order quickly. You'll receive timely updates on the progress of your shipment, and DPD/Yodel even offers convenient options if you can't be there to receive your delivery. At our store, we strive to make your shopping experience as seamless and hassle-free as possible.

Any Difficulties Please Call Us

While we strive to make the delivery experience as hassle-free as possible and ensure our drivers are polite and accommodating, please bear in mind that unforeseen circumstances can arise. If you have any issues with your delivery, our team is just a phone call away and will do everything they can to assist you. Please call 03301656200 is you are having any difficulties.

Returning an item

Returns & Damage Reporting Policy

We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.

Inspection & Damage Reporting – All Customers

Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:

📞 0330 1656 200

📧 sales@aircareappliances.co.uk

Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.

Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.

Returns & Cancellations – Consumer Customers (Private Individuals)

If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.

To be eligible for a full refund:

unused, in original packaging, and in a resalable condition
partial refund may apply

Refunds will be issued within 14 days of receiving the returned goods.

Returns – Business Customers (Trade / Commercial Buyers)

For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.

Any issues or damage must still be reported within 24 hours of delivery, as outlined above.

How to Arrange a Return

To request a return or report an issue, please contact us with your:

• Order number
• Details of the issue
• Photographic evidence, where applicable

Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).

Returns should be sent to:

Aircare Appliances Returns

2 Charles House

Dawley Brook Road

Kingswinford

DY6 7BD

The Rhino AC12000 Portable Air Conditioning Unit is your ultimate solution for maintaining a comfortable indoor environment in small to medium-sized rooms. This robust unit features three integrated cooling modes—cooling, dehumidification, and ventilation—providing versatile climate control to suit your needs. With a powerful 12000 BTU cooling capacity, it efficiently cools areas of up to 30 m², making it perfect for bedrooms, living rooms, or offices.

The AC12000 is designed for user-friendly operation with its digital soft-touch controls and an intuitive LED display. You can also conveniently manage the settings using the included remote control. The three-speed fan allows for customised airflow, ensuring maximum comfort, while the auto-swing function helps distribute air evenly throughout the room.

Despite its high performance, the unit operates quietly, producing a low noise level of just 65 dB. This makes it ideal for use in environments where minimal disturbance is crucial. Additionally, the AC12000 comes equipped with a dehumidification mode capable of extracting up to 28.8 litres of moisture per day, enhancing air quality and comfort.

Portability is a breeze thanks to the unit’s castors and handles, allowing you to move it easily between rooms. The package includes all necessary accessories for quick and straightforward installation, such as the exhaust hose, ducting, and window sealing plate assembly. Whether you need to cool, ventilate, or dehumidify, the Rhino AC12000 is a reliable and efficient choice for maintaining the perfect indoor climate.

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Rhino AC12000 12,000 btu Portable Air Conditioning Unit

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Returning an item

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Rhino AC12000 12,000 btu Portable Air Conditioning Unit

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