Kaysun DVR15 9kW Ducted Split AC System
Kaysun DVR15 9kW Ducted Split AC System Product is backordered and will ship as soon as it is back in stock.
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Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
Balanced Air Distribution for Maximum Comfort
The Kaysun ducted unit is designed to provide balanced air distribution, ensuring an optimal indoor environment in every corner. It automatically adjusts static pressure to adapt to the airflow needs of your space. With its ability to be installed vertically or horizontally, this unit offers flexibility to fit seamlessly into any layout.
Centralised Control for Seamless Integration
This Kaysun ducted unit offers advanced centralised control options for easy management. With compatibility for BMS gateways, it integrates seamlessly into your building’s existing systems. This feature ensures smooth operation and maximises energy efficiency, making it ideal for modern installations.
Cleaner and Fresher Air Intake
Equipped with an outdoor air intake feature, the Kaysun ducted unit ensures a consistent flow of fresh air. A pre-stamped side opening allows the unit to draw in clean air directly, improving indoor air quality. This makes your environment healthier, fresher, and more comfortable for occupants.
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Power Supply220-240 V | 50Hz
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Power Consumption7.03kW
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Heating Capacity (BTU/h)
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Cooling Capacity (BTU/h)
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Heating Power Input2 kW
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Cooling Power Input2.28 kW
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Energy EfficiencyA++
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Noise LevelIndoor Unit: 31-33.5 dB(A) Sound Pressure, Outdoor Unit: 63 dB(A) Sound Pressure
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DimensionsIndoor Unit: 24.5cm (H), 100cm (W), 75cm (D), Outdoor Unit: 81cm (H), 94.6cm (W), 41cm (D)
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Warranty3 years
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Technical Information
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Additional Features
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
10 Jul
Dispatched (Last Orders: 3pm)
10 Jul - 14 Jul
Delivered
14 Jul - 16 Jul
