
Arcotherm EC32 Dual Voltage Indirect Combustion Oil Fired Space Heater 29kW
Arcotherm EC32 Dual Voltage Indirect Combustion Oil Fired Space Heater 29kW Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
The Arcotherm EC32 is a 29kW indirect diesel space heater, designed to deliver powerful, clean, and reliable heating for marquees, events, workshops, warehouses, and construction sites. Unlike direct-fired heaters, it produces 100% clean, fume-free warm air, making it safe for enclosed or poorly ventilated spaces.
This heater is positioned outside the area you need to heat. Using flexible ducting, warm air is directed into the space, while combustion fumes are safely vented away via a flue system. This setup makes it a trusted choice in the events and marquee hire industry, where safety and air quality are essential.
Built to last, the EC32 features a robust 42-litre hydrocarbon-resistant fuel tank, a stainless steel combustion chamber, automatic oil burner, Danfoss pump, and full electronic flame control. It also includes an overheat thermostat for safety and an electronic control panel for ease of use.
The EC32 offers 12 hours of runtime per tank, with large wheels and a handle for portability across demanding sites. Optional thermostat connectivity gives you greater efficiency, as the heater switches on and off automatically to maintain your chosen temperature.
For maximum convenience, complete package deals are available including ducting, thermostat, flue, and rain cowl — everything required to get your heating system up and running quickly, with free delivery included.
Payment & Security
Payment methods
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Order placed
02 Sep
Dispatched (Last Orders: 3pm)
02 Sep - 04 Sep
Delivered
08 Sep - 10 Sep