Arcotherm Fire 25 DV 25kw Dual Voltage Infrared Diesel Heater
Arcotherm Fire 25 DV 25kw Dual Voltage Infrared Diesel Heater Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
The Arcotherm Fire 25 is a powerful 25kW diesel infrared heater designed for fast, efficient and targeted heating in industrial and commercial spaces. Unlike fan-driven heaters, the Fire 25 radiates heat directly, eliminating airflow and dust disturbance – perfect for workshops, warehouses, and sites where clean, focused warmth is required.
Thanks to its large integrated wheels and sturdy lifting handle, this heater is highly mobile. Simply wheel it into position and use the tilting head to direct heat exactly where you need it. A slide-out floor shield prevents surface overheating, giving you safe and reliable heating in any environment.
The 43-litre shockproof fuel tank allows for up to 18 hours of continuous operation on a single fill, making it highly efficient for long shifts or overnight heating. Built with a triple-layered stainless steel combustion chamber, BM2 burner, and electronic flame control, the Fire 25 is engineered for performance and durability.
With low-noise operation, compatibility with thermostats, humidistats, or timers, and an impressive 100% efficiency, the Arcotherm Fire 25 is a dependable, professional-grade infrared heater for demanding conditions.
Payment & Security
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Order placed
18 Sep
Dispatched (Last Orders: 3pm)
18 Sep - 22 Sep
Delivered
22 Sep - 24 Sep
