Arcotherm EC22 20kW 230V Indirect Combustion Oil Fired Heater
Arcotherm EC22 20kW 230V Indirect Combustion Oil Fired Heater Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
The Arcotherm EC22 Indirect Space Heater is a compact yet powerful heating solution, designed for reliability and efficiency in demanding environments. Delivering 100% clean, fume-free warm air, it’s perfect for enclosed spaces such as marquees, workshops, and construction sites. Exhaust fumes are safely vented outside via a flue system, ensuring only safe, breathable heat circulates indoors.
Engineered with premium components including a Danfoss pump, stainless steel combustion chamber, electronic flame control, and an overheat thermostat, the EC22 guarantees safe, consistent performance. Its hydrocarbon-resistant fuel tank and rugged design make it durable and dependable for both commercial and event applications.
Mobility is simple thanks to a sturdy wheel-mounted frame with a handlebar, making repositioning quick and hassle-free. The EC22 also supports thermostat connectivity, allowing precise temperature control for energy savings and convenience. With the option to attach 2m of ducting, warm air can be directed exactly where it’s needed.
Available as part of a complete marquee heating package with free delivery, the Arcotherm EC22 is a trusted solution for event hire companies and professionals seeking clean, efficient, and portable heating power.
Payment & Security
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Order placed
02 Sep
Dispatched (Last Orders: 3pm)
02 Sep - 04 Sep
Delivered
08 Sep - 10 Sep
