EcoAir Apollo MK2 12000 BTU Heat Pump Portable Air Conditioner with Carbon Filter
EcoAir Apollo MK2 12000 BTU Heat Pump Portable Air Conditioner with Carbon Filter Product is backordered and will ship as soon as it is back in stock.
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Delivery information
Delivery information
Returning an item
Returning an item
Returns & Damage Reporting Policy
We want to ensure every customer receives their order in perfect condition. To help us resolve any delivery issues quickly and effectively, we kindly ask all customers — both consumers and business buyers — to inspect their goods within 24 hours of delivery.
Inspection & Damage Reporting – All Customers
Please check your delivery carefully upon arrival. If there is any visible damage, defect, or missing item, you must notify us within 24 hours of delivery by contacting:
📞 0330 1656 200
📧 sales@aircareappliances.co.uk
Why this matters: Most courier services require damage claims to be submitted within 24–48 hours. Reporting issues promptly allows us to raise a claim on your behalf and resolve the matter as quickly as possible.
Failure to report damage within this timeframe may result in the claim being rejected, and we may be unable to offer a refund or replacement beyond this point.
Returns & Cancellations – Consumer Customers (Private Individuals)
If you are a consumer and have simply changed your mind, you are entitled to cancel your order within 14 calendar days of receiving the goods, under your statutory cooling-off period.
To be eligible for a full refund:
- unused, in original packaging, and in a resalable condition
- partial refund may apply
Refunds will be issued within 14 days of receiving the returned goods.
Returns – Business Customers (Trade / Commercial Buyers)
For all business purchases, cancellation rights under the Consumer Contracts Regulations do not apply. We do not accept returns for change-of-mind purchases on business orders unless agreed in writing at our discretion.
Any issues or damage must still be reported within 24 hours of delivery, as outlined above.
How to Arrange a Return
To request a return or report an issue, please contact us with your:
• Order number
• Details of the issue
• Photographic evidence, where applicable
Once approved, we will issue a Returns Number and Returns Form, which must accompany the returned item(s).
Returns should be sent to:
Aircare Appliances Returns
2 Charles House
Dawley Brook Road
Kingswinford
DY6 7BD
The EcoAir Apollo MK2 12,000 BTU Heat Pump Portable Air Conditioner is an exceptionally energy-efficient solution for year-round climate control in your living space. Perfect for living rooms, conservatories, and home offices, this versatile unit provides both heating and cooling on demand.
Designed for convenience and ease of use, the EcoAir Apollo MK2 features a wireless remote control and an intuitive electronic LED control panel, allowing you to adjust settings effortlessly. The built-in timer and memory function enable you to schedule operation up to 24 hours in advance, ensuring your space is always comfortable.
This portable air conditioner excels in maintaining air quality, equipped with a carbon filter to remove impurities and a dry anti-mildew design to prevent the growth of mould. The auto fan mode adjusts the fan speed according to the ambient temperature, while the sleep mode ensures quiet operation during the night.
With its robust castor wheels, the EcoAir Apollo MK2 can be easily moved between rooms, providing flexible cooling or heating wherever needed. The unit also includes a continuous drainage hose, window kit, and window seal, making setup simple and straightforward.
The EcoAir Apollo MK2 is not only powerful and efficient but also designed with safety and durability in mind. The auto-restart function ensures the unit resumes operation after a power outage, and the built-in louvre allows for manual adjustment of air direction to suit your needs.
Whether you need to cool down in summer or warm up in winter, the EcoAir Apollo MK2 is the perfect solution for maintaining a comfortable indoor environment.
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Power Consumption345 W (Cooling), 235 W (Heating)
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Cooling Capacity12000 BTU
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Heating Capacity12000 BTU
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Energy EfficiencyA/A+
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Room Size Coverage< 35m²
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Airflow950 m³/h (evaporator), 1900 m³/h (condenser)
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Noise Level49/51/53 dB(A)
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DimensionsHeight: 82cm, Width: 39cm, Depth: 40.5cm
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Portability FeaturesCastor wheels for easy movement
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Operating ModesCooling, Heating, Dehumidification, Fan
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Weight35.5 kg
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Warranty1 year
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Additional FeaturesCarbon filter included, Auto fan mode, Sleep mode, Dry anti-mildew design, Auto restart, Built-in timer (1-24 hours) and memory function
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order placed
10 Jul
Dispatched (Last Orders: 3pm)
10 Jul - 14 Jul
Delivered
14 Jul - 16 Jul